Refund policy

We have a same day return policy, which means you must check the item Infront of the delivery man and return it to him if there are any issues with the order. If you are unable to do so, please follow the instructions below - 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact through our hotline number 01886809257 or you can reach out to us through Facebook or Instagram.

 Items sent back to us without with a valid reason will not be accepted.

You can always contact us for any return question at bd.clumsycrafter@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted we will send the correct order as per instructions.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 2-3 business days.